Problem Reports and Solutions Control Panel Support (wercplsupport) Service Defaults in Windows 8
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
Default Settings
| Startup type: | Manual |
| Display name: | Problem Reports and Solutions Control Panel Support |
| Service name: | wercplsupport |
| Service type: | share |
| Error control: | normal |
| Object: | localSystem |
| Path: | %SystemRoot%\System32\svchost.exe -k netsvcs |
| File: | %SystemRoot%\System32\wercplsupport.dll |
| Registry key: | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wercplsupport |
| Privileges: |
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Default Behavior
Problem Reports and Solutions Control Panel Support is a Win32 service. In Windows 8 it will not be started until the user starts it. When the Problem Reports and Solutions Control Panel Support service is started, it runs as localSystem in a process of svchost.exe, sharing it with other services. If Problem Reports and Solutions Control Panel Support fails to start, the error details are added to Windows 8 error log. When the operating system startup is complete, the user is being notified that the wercplsupport service hasn't been started.
Restore Default Startup Configuration of Problem Reports and Solutions Control Panel Support
1. Run the Command Prompt as an administrator.
2. Copy the command below, paste it into the command window and press ENTER:
sc config wercplsupport start= demand
3. Close the command window and restart the computer.
The wercplsupport service is using the wercplsupport.dll file that is located in the C:\Windows\System32 directory. If the file is removed or corrupted, read this article to restore its original version from Windows 8 installation media.