Problem Reports and Solutions Control Panel Support (wercplsupport) Service Defaults in Windows 7
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
Default Settings
| Startup type: | Manual |
| Display name: | Problem Reports and Solutions Control Panel Support |
| Service name: | wercplsupport |
| Service type: | share |
| Error control: | normal |
| Object: | localSystem |
| Path: | %SystemRoot%\System32\svchost.exe -k netsvcs |
| File: | %SystemRoot%\System32\wercplsupport.dll |
| Registry key: | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wercplsupport |
| Privileges: |
|
Default Behavior
Problem Reports and Solutions Control Panel Support is a Win32 service. In Windows 7 it won't be started if the user doesn't start it. When the Problem Reports and Solutions Control Panel Support service is started, it is running as localSystem in a shared process of svchost.exe. Other system components, such as drivers and services, may run in the same process. If Problem Reports and Solutions Control Panel Support fails to start, Windows 7 attempts to write the failure details into Event Log. Then Windows 7 startup should proceed and the user should be notified that the wercplsupport service is not running because of the error.
Restore Default Startup Configuration of Problem Reports and Solutions Control Panel Support
1. Run the Command Prompt as an administrator.
2. Copy the command below, paste it into the command window and press ENTER:
sc config wercplsupport start= demand
3. Close the command window and restart the computer.
The wercplsupport service is using the wercplsupport.dll file that is located in the C:\Windows\System32 directory. If the file is removed or corrupted, read this article to restore its original version from Windows 7 installation media.