Remote Desktop Generic USB Device (TsUsbGD) Service Defaults in Windows 11

Default Settings

Startup type: Manual
Display name:Remote Desktop Generic USB Device
Service name:TsUsbGD
Service type:kernel
Error control:normal
Group:Extended Base
Path:%SystemRoot%\System32\drivers\TsUsbGD.sys
Registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TsUsbGD

Default Behavior

Remote Desktop Generic USB Device is a kernel driver. In Windows 11 it starts only if the user, an application or another service starts it. If Remote Desktop Generic USB Device fails to start, the failure details will be recorded into Event Log. Then Windows 11 should boot up and notify the user about the TsUsbGD service startup failure.

Restore Default Startup Configuration of Remote Desktop Generic USB Device

1. Run the Command Prompt as an administrator.

2. Copy the command below, paste it into the command window and press ENTER:

sc config TsUsbGD start= demand

3. Close the command window and restart the computer.

The TsUsbGD service is using the TsUsbGD.sys file that is located in the C:\Windows\System32\drivers directory. If the file is removed or corrupted, read this article to restore its original version from Windows 11 installation media.